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John Mortimer's avatar

A most interesting piece that highlights the core thinking that permeates the civil service and the decision-making principles of those in senior public service positions. The UK seems to take pride in its ability to maintain a civil service that is immovable!

This article focuses on technology, but there are direct parallels with how the whole of the civil service and public sector design and change occurs. The UK is known internationally for its public sector innovation, but this innovation occurs outside the realm of the civil service and other public institutions. There are myriads of people and groups that pioneer innovation in local government, and in communities around the UK, occurring with greater intensity over the past 2 decades. This is born from a clear perception that the seismic shifts of New Public Management have allowed the creation of designs, within in its fundamentals, lie a failed design. This fact appears not visible to decision-makers, despite the fact that so many of us have been demonstrating the evidence of this failed approach for so long.

The new NHS 10 year plan is a good example. It now reverses all the trends that the NHS has been following, but do those that constructed the plan recognise that the fundamentals also have to change? If so, then they have not communicated that in the document. This is important as many will simply attempt to implement the plan, using the current thinking for change and operational design.

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Su maddock's avatar

Hi, pleased to hear from you again Su

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